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Terms and Conditions

1. Payment

Unless WELLFORCES Limited has agreed to extend credit to buyers, the buyers must pay for the goods and services intended to be supplied before they are delivered or supplied.

If credit is extended by WELLFORCES Limited, all invoices are to be paid 30 days from the date of the invoice.

WELLFORCES Limited has sole discretion to determine the amount of credit extended to the buyers at any time.

WELLFORCES Limited reserves the right at all times and without notice by our discretion to:
(1) refuse to grant credit;
(2) terminate credit;
(3) charge interest at the rate of 2% per month on the unpaid overdue balance.

2. Prices

Prices may be altered by WELLFORCES Limited without prior notice.

All prices enclosed in the product price lists do not include freight or GST.

3. Title

Notwithstanding any period of credit, WELLFORCES Limited retains legal and beneficial ownership of all goods delivered to or collected by the buyers until the payment of purchase price and all relevant delivery and insurance costs for those goods is made in full. 

Payment by cheque or other indirect means are not considered payment until cash is cleared.

4. Warranties

All goods purchased from WELLFORCES Limited are subject to the manufacturers’ warranties only. WELLFORCES Limited will pass on the benefit of those warranties to buyers, without being directly liable to them under any warranty.

A warranty service will be given to buyers who have purchased the goods directly from WELLFORCES Limited and have cleared accounts in accordance to their credit terms. WELLFORCES Limited reserves the right to withhold warranty service whilst the buyer’s credit account is in arrears. 

Where goods are subject to a return to base warranty, the buyer is responsible for returning them to WELLFORCES Limited or the manufacturer (as provided by the warranty) and he may be responsible for additional costs including freight. 

Any warranty may be voided by physical or electrical damage, problems caused by misuse, negligent installation or operation, inadequate packaging, unauthorized repairs or modifications.

5. Liabilities

In no event shall WELLFORCES Limited be liable for incidental, consequential, indirect or special damages including, without limitation, lost business profits or revenue. Direct damages shall be limited to an amount not to exceed the lesser of: 
(1) the amount of the face of this invoice or,
(2) NZD5000.

6. Returned Goods

In the event that the buyer believes that WELLFORCES Limited’s goods were delivered incorrectly or with defects or damage, the buyer must notify details in writing, quoting the WELLFORCES Limited invoice number within three days of receipt of goods. Should the buyer fail to notify WELLFORCES Limited of any incorrect delivery within three days of receipt of goods, it is agreed and regarded that the goods were delivered and received correctly and in good order. 

Goods for return will only be accepted if WELLFORCES Limited has consented in writing. Any goods returned without WELLFORCES Limited’s consent will be sent back to the buyer at the buyer’s expense.

Goods returned to credit must be accompanied by a copy of the invoice and will only be credited if the goods are returned in their original condition and packaging.

Goods will be credited at their current value.

7. Delivery

Buyers are responsible for insurance and risk in the goods during delivery.

Buyers should pay all delivery costs.

Where goods appear to be damaged or missing, the buyer must contact the carrier and WELLFORCES Limited immediately.

8. Others

WELLFORCES Limited reserves the right to change these terms of trade from time to time.

Claims arising from invoices must be made within seven working days.

Where the buyer asks WELLFORCES Limited to deliver goods directly to another person, that person takes possession of the goods for you as the buyer’s agent, but the buyer is still directly responsible to WELLFORCES Limited under these terms of trade.

Customer Service

Office Hours

Mon-Fri:8:30-17:30

Contact us

Phone:0800 88 87 86

Email:contact@wellforces.co.nz